AFTER-SALE SERVICE

The invoice will be sent with the goods. If the VAT invoice is required, please provide copies of the General Taxpayer Certificate, Business License and Account Opening Permit.

Invoice specification

1. Formal invoice: All reagent products sold by Kebao are "quality products", and formal invoices will be issued for each order.

2. Invoice amount: The amount on the invoice is strictly based on the amount you actually paid in the order, and can not be more or less.

3. Voucher deduction amount: The amount deducted by using the voucher will not be issued in the invoice. If the order amount after using the voucher is 0 yuan, the invoice will not be issued.

4. Separate invoice: If you want to invoice a variety of goods in the same order separately, please be sure to indicate in the order notes, so that we can operate.

5. Invoice title: The invoice title cannot be blank. Kebao will use the company name indicated in the order as the invoice title. If there is any objection, please point out before ordering.

6. Invoice mailing: Invoice is usually sent with the goods.

7. Invoice content: The default invoice content is "Product details". Please specify in advance if you have any special requirements.

Invoice tax statement

16% tax: As uniformly prescribed by the state, each operating corporate entity is required to pay this standard tax after the actual occurrence of each transaction.

Note on invoice

1. Invoice loss and damage: If your invoice is lost or damaged, you can apply to our company to fax your invoice receipt to you, and the copy can still be reimbursed. If you need to send the copy by express, the customer needs to bear the mailing cost of the invoice replacement.

2. Unstamped invoice: If you receive an unstamped invoice, you can choose any of the following methods:

(1). Fax: You can apply to Kebao to fax your invoice sheet to you, we will stamp the invoice sheet and fax to you, with the invoice sheet fax copy can still enjoy the national UNPROFOR service. You can also choose to apply to us for a scanned copy of the invoice sheet, we will send the scanned copy of the invoice to your email, you can print it out, with the printed copy of the invoice can still enjoy the national protection.

(2) Stamp the original: If you need to stamp the original invoice, please contact our customer service and send your invoice back, we will receive your invoice, stamp and send it back for you, and the return postage will be borne by our company.

Replacement invoice

1. If you find the invoice title, content or amount is wrong after receiving the invoice, please call customer service 400-8917-176, and the customer service staff will replace the invoice for you.

2. Please send the original invoice back to our company first, and we will deal with it after verification.

3. If the invoice is lost or damaged due to your personal error, Kebao cannot provide you with the service of replacing or reissuing the invoice, you can apply for fax or mail the invoice sheet, and the corresponding express fee needs to be borne by you.

4. Due to re-invoice, our company needs to pay additional taxes, so if you need to re-invoice, please contact our company, and you need to pay additional taxes.

How to get VAT special invoice

According to the regulations of the State Administration of Taxation, for unit customers who need special VAT invoices, please provide the following accurately:

1. Electronic file of the General Taxpayer Certificate or the Notice of Recognition of the General Taxpayer and any other documents that can prove that your unit is a general taxpayer and the Business License.

2. Normative documents to prove the opening bank and bank account number (bank and account information is consistent with your company's tax information).

Please send the above contents to the customer Service Department of our company in the form of attachment. Our company will issue the VAT invoice for you after verification. After the VAT invoice is finished, we will send it to you by express.